**Privacy Policy**

Privacy Policy

Last updated: April 02, 2025 2:00 PM

We value your privacy very highly. Please read this Privacy Policy carefully before using the https://frontdeskninja.com.com website (the “Website”) operated by Front Desk Ninja (“us, we, our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to or use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including but not limited to visitors, users and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of this Privacy Policy, you do not have our permission to access or use the Website.

 

What information we collect and store

We collect and store any and all information that you enter on this Website. We collect and store the following information about you:

Identifying information - Name

Identifying information - Postal / Shipping address

Identifying information - Billing address

Identifying information - Phone number

Identifying information - IP address

Identifying information - Email address

Identifying information - Device identifier

Identifying information - Online identifier

Financial information - Credit card or debit card number

Financial information - Card expiration date

Financial information - Card CVV (security code)

Internet or other electronic activity - Browsing history

Internet or other electronic activity - Search history

Internet or other electronic activity - Information regarding your interaction with our website or application

Internet or other electronic activity - Information regarding your interactions with advertisements

Consumer profiling - Inferences drawn from any other information to create a profile about the consumer

Sensitive personal information - Geolocation information

Identifying information - Social media user ID

Internet or other electronic activity - Information regarding your interaction with embedded videos

Identifying information - Calendar account information

We are not required to collect this information by a law, court order, nor by a tribunal order. We do not combine nor link the personal information that we hold about you.

Note that we do not use your personal information for the purpose of profiling. Please see the “Your Rights” section below for more information about exercising your privacy rights related to profiling.

 

With whom we share your personal information

We do not share nor disclose your personal information to any third parties.

 

How we protect your personal information

We have implemented the following measures to protect and safeguard your personal information:

 

Limiting the amount of personal information that we collect to strictly necessary only

Using SSL encryption or other secure technologies when receiving or sending personal information beyond internal networks

Destroying and/or deleting personal information once we no longer need it

Performing regular risk assessments

Mitigating risks by following a risk treatment plan

Having comprehensive written security policies and procedures

Screening (e.g. performing background checks) all employees with access to personal information

Training our employees on best security practices

Requiring our employees to sign confidentiality agreements

Implementing and monitoring intrusion prevention and detection systems (e.g. anti-virus software)

Maintaining up-to-date software and safeguards

Implementing physical security measures

 

Use of Google Workspace APIs

Front Desk Ninja integrates with Google Workspace APIs solely for the purpose of providing requested application functionality and services to our users. We do not use any data obtained through Google Workspace APIs to develop, improve, or train generalized artificial intelligence (AI) or machine learning (ML) models. Any processing of such data is limited exclusively to delivering and improving Front Desk Ninjas specific features and services as requested by the user.

 

Google User Data Access

Front Desk Ninja may request access to certain Google user data through Google APIs. Depending on the features you choose to use, this may include:

 

• Basic profile information (such as your name, email address, and profile image)

• Google Calendar data (viewing and creating events) — if applicable

• Google Contacts data — if applicable

• Gmail message metadata (such as email headers) — if applicable

• *Other Google-provided data explicitly authorized by you at the time of OAuth consent

We only access the specific data that you grant permission for during the Google OAuth process.

 

How We Use Google User Data

Google user data is used solely to provide and improve the functionality of our application. This may include:

 

• Authenticating your identity

• Synchronizing information that you have chosen to connect

• Performing the specific actions you authorize within the application

• Delivering features such as scheduling, contact retrieval, communication workflows, or other connected services related to your use of the app

We do not use Google user data for advertising, profiling, or any purpose not explicitly disclosed in this policy.

 

Sharing, Transfer, or Disclosure of Google User Data

We do not sell or rent Google user data.

We do not share Google user data with third parties except in the following limited circumstances:

• Service providers who support the operation of our application (e.g., hosting providers, infrastructure partners). These providers are bound by confidentiality and data-protection obligations.

• Legal requirements, where we may disclose data if required to comply with applicable law, regulation, legal process, or enforceable governmental request.

• User-initiated integrations, where data may be transferred to third-party services that you explicitly connect to or authorize within the application.

We do not transfer Google user data to any third party for marketing or unrelated purposes.

 

Retention and Deletion of Google User Data

We retain Google user data only for as long as necessary to operate the features you have enabled or as required for legitimate business or legal purposes.

 

Retention practices include:

• Data strictly tied to your account and functionality is retained while your account remains active.

• If you disconnect your Google account, we immediately cease accessing your Google data and remove any stored Google-derived data that is not legally required to be retained.

• If you delete your account, all Google-related data associated with your account is deleted from our systems within 21 days unless required for compliance or record-keeping obligations.

You may request deletion of your Google user data at any time by contacting us. Upon verification, we will delete your Google user data from our systems within 21 days.

 

Sale of your information

We do not sell your personal information.

Please see the “Your Rights” section below for more information about exercising your privacy rights regarding sales of your personal information.

 

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website sets cookies. Please visit our Cookie Policy to learn more about what cookies we set, why we set them, and how to change your cookie settings.

 

Children's privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform them that they cannot use this Website.

 

Analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt-out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/. You can also opt out of cookies by using our cookie consent banner.

 

Information retention

We retain all of the information that we collect until we no longer need the information to contact you..

 

Direct marketing

We use the information that we collect about you for direct marketing purposes. Direct marketing is the act of selling products or services directly to consumers rather than through retailers. Please see the “Your rights” section below for more information regarding exercising your privacy rights related to direct marketing.

 

Your rights

Depending upon where you reside‚ you may have the following rights with regard to your personal information:

The right to confirm whether we are processing your personal information.

The right to access the personal information that we hold about you.

The right to receive the personal information that we hold about you in a portable and, to the extent feasible, a readily usable format that allows you to transmit this information to another entity.

The right to ask us to transmit your personal information that we have collected on you to another provider, where technically feasible.

The right to request that we amend any of the information that we have collected about you.

The right to withdraw your consent to the processing of your personal information.

The right to request that we restrict the processing of your personal information.

The right to request that we delete some or all of the personal information that we have collected about you.

The right to lodge a complaint regarding our collection, sharing, and processing of your personal information with competent authorities in the proper jurisdiction.

The right to opt out of the use of your personal information for purposes of direct marketing.

The right to opt out of sales of your personal information.

The right to not have to identify yourself, or of using a pseudonym in certain circumstances.

The right to opt out of tracking of your location.

The right to opt out of the use of your personal information for the purposes of profiling in furtherance of decisions that could produce legal or similarly significant effects concerning you.

The right to opt out of the use of your personal information for automated decision making purposes.

The right to opt out of the use of your personal information for purposes of targeted advertising.

The right to not be discriminated against based upon your exercise of your privacy rights.

 

Exercising your rights

You may exercise the rights specified above by submitting a consumer request.

You can opt out of us tracking your location through the cookie consent mechanism on the website, by adjusting the settings on your browser or device, and by contacting us.

We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:

  • Name
  • Phone number
  • IP address
  • Email address

Please note that we may be unable to process your request if you do not provide us with the above information.

You may also designate an authorized agent to exercise your rights on your behalf. You may designate an agent via any of the ways used to submit requests on your behalf. We will request the agent to verify that he or she has the authority to submit requests on your behalf. We will do so by asking the agent to submit the following information:

  • Valid power of attorney
  • The requester's valid government-issued ID
  • The authorized agent's valid government ID

Please note that we may not be able to process your request if your designated agent and/or you do not provide us with the above information.

We will respond to most consumer requests within 30 to 45 days of receipt, depending upon where you reside. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.

You have the right to appeal a refusal to take action on a rights request. You may file an appeal to us at the contact information provided above. We will respond to most appeal requests within 60 days of receipt. In our response to your appeal, we will inform you of any actions taken or not taken and the reason(s) as to why. Normally, we do not charge a fee to process or respond to consumer requests.

However, we may charge a fee for subsequent requests in a 12-month period as allowed by law.

 

Complaints

You have the right to lodge a complaint regarding our collection, use and sharing of your personal information by contacting us.

Any such complaints must first be addressed to us in writing. We will respond to all complaints within a reasonable time (usually 30 days).

 

Location of data processing

All data processing activities undertaken by us take place in United States.

 

Third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

 

Do Not Track

Do Not Track (“DNT”) is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support DNT. You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.

 

Questions

If you have any questions about this Privacy Policy, please contact us.

 

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website.